When you have finalized your choices and actually placed your order request, we will confirm this request directly by sending you an e-mail.

As you will notice, the shipment costs in our confirmation are still at 0,00 Euro , this is correct.

We do prefer to trim the real shipment costs per client, instead of using some ridiculously high average sum.

So the parcel dimensions, weight and region of destination does matter, and you pay a fair shipment price including packing material and handling costs as well.

In our final confirmation, ( the second message we send to you ) we present you the definitive outcome of your order amount including the shipment and handling fee.

Order amounts above 50,00 Euro are ensured standard, and shipped out registered and / or traceable.

We send all parcels by using TNT Post. Tracking & Trace can be followed at www.tracktrace.nl

For us It’s very important to pay attention to our way of shipping goods.

The containing box / carton, must be representative and strong enough to carry and protect the containing goods.

Aldo we do everything that can reasonably expected when we ship out a parcel, there is always the possibility something goes wrong significantly and finally the goods get damaged irreversible.

How to handle when you do receive a wrinkled parcel?

Do not except the damaged parcel without a written declare of your postman.

Let him confirm the parcel is damaged on paper!

If possible make pictures of the parcel and it’s containing goods.

We do replace your damaged goods on instant.

We ask you to return the damaged parcel and the containing goods by re-packing everything in a larger box and sending this in return to our address.

The receive of damage good in return can be a outmost important matter to the insurance company.

Especially where eventually claims will be put.